EV Fleet Solutions - Business Services

Maximize your EV fleet's uptime with TowGrab's comprehensive business solutions. From 24/7 roadside assistance to charging station support and dealership partnerships.

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The adoption of Electric Vehicles (EVs) in Thailand is skyrocketing. For businesses managing fleets, dealerships selling the latest models, or operators running charging stations, this shift presents both massive opportunities and unique operational challenges.

Unlike internal combustion engine (ICE) vehicles, EVs require a specialized approach to maintenance, roadside recovery, and infrastructure support. A standard tow truck can destroy an EV's drivetrain, and a dead 12V battery can ground a high-tech delivery van just as easily as a flat tire.

At TowGrab, we have developed a suite of EV Business Solutions designed to keep your operations running smoothly, minimize downtime, and protect your valuable assets.

1. EV Fleet Roadside Assistance

For logistics companies, taxi fleets, and corporate car pools, vehicle uptime is money. When an EV goes down, you need more than just a tow; you need a specialist.

100% Flatbed Guarantee: We strictly use flatbed slide cars for all EV transport. Towing an EV with wheels on the ground can generate electricity that feeds back into the inverter, causing catastrophic damage. Our fleet is equipped to handle everything from compact delivery EVs to executive sedans.
Rapid Response Network: With our extensive network across Thailand, we minimize the time your driver spends stranded.
On-Site Solutions: Many EV issues, like a dead 12V auxiliary battery or a software glitch, can be fixed on the spot. Our technicians are trained to diagnose and resolve these issues without needing a tow.

2. Charging Station Support & "ICEing" Removal

Charging station operators face a common headache: ICEing. This happens when an Internal Combustion Engine vehicle parks in an EV charging spot, blocking access for paying customers.

TowGrab partners with charging networks and property managers to provide:

Emergency Removal: We can swiftly and safely remove unauthorized vehicles blocking your chargers, ensuring your infrastructure remains available for EV drivers.
Disabled EV Extraction: Sometimes, an EV might run out of charge or malfunction right at the charger. We can extract these vehicles safely to clear the bay for the next user.

3. White-Label Dealership Packages

For EV dealerships, the customer experience doesn't end at the sale. New EV owners often have "range anxiety" or fear of breakdowns.

We offer White-Label Roadside Assistance packages that you can bundle with new vehicle sales.

Brand Representation: Our professional drivers act as an extension of your brand, providing courteous, uniformed service.
Peace of Mind: knowing that expert help is just a call away increases buyer confidence in adopting EV technology.
24/7 Coverage: We cover your customers day and night, nationwide.

4. Specialized Maintenance & Installation

Beyond emergencies, we assist businesses with the logistical side of EV ownership.

Transport for Service: We can manage the logistics of moving fleet vehicles to and from service centers for scheduled maintenance, saving your staff valuable time.
Tire Services: EVs are heavier and have higher torque, leading to faster tire wear. We provide mobile tire support and transport to specialized tire shops that understand EV lifting points.

Partner with Thailand's EV Experts

As the EV landscape in Thailand evolves, your business needs a partner who understands the technology. TowGrab is at the forefront of EV assistance, constantly training our team on the latest models and safety protocols.

Ready to secure your EV operations? Contact our business team today to discuss a tailored solution for your fleet or dealership.