TowGrab partners with Uber Depannage, France's trusted 24/7 roadside assistance provider. Discover how this partnership elevates roadside assistance standards in Thailand.
TowGrab is excited to announce our partnership with Uber Depannage, one of France's most respected roadside assistance providers. This collaboration brings decades of European expertise to Thailand's roads.
Note: Uber Depannage uses "uber" from German, meaning "super" or "above," to symbolize their commitment to superior quality. They operate independently and are not affiliated with Uber Technologies Inc.
About Uber Depannage: Excellence in Roadside Assistance
Based in Paris at 143 Avenue de Versailles, Uber Depannage has built a reputation for rapid, reliable, and transparent roadside assistance across metropolitan France. Their commitment to quality service and customer satisfaction mirrors our own values at TowGrab.
Rapid Response
15-30 min in urban areas, 30-45 min in rural zones
France-Wide Coverage
Urban, suburban, and rural areas across metropolitan France
All Vehicle Types
From motorcycles to 44-ton trucks, including EVs and hybrids
Transparent Pricing
Clear quotes upfront with no hidden fees
Uber Depannage's Service Excellence
What makes Uber Depannage stand out in the competitive French market is their comprehensive service offering:
On-Site Breakdown Assistance
Their qualified technicians handle common roadside emergencies without requiring a tow. This includes:
- Battery jump-starts and replacements
- Flat tire changes
- Fuel delivery for empty tanks
- Lockout assistance
- Minor mechanical repairs
Professional Towing Services
When on-site repairs aren't possible, Uber Depannage provides safe vehicle transport to your chosen garage. Their modern equipment can handle any distance and any vehicle type.
Post-Accident Support
In the stressful aftermath of an accident, Uber Depannage provides comprehensive support including emergency response and insurance coordination. They work directly with all major French and European insurers, often handling billing directly so customers don't have to.
Why This Partnership Matters
Bringing French Expertise to Thailand
Thailand's roads present unique challenges—from Bangkok's dense traffic to mountain highways in the North. By partnering with Uber Depannage, we're adopting their proven methodologies:
- Dispatch Optimization: Advanced systems for faster response times
- Technician Training: European-standard qualification programs
- Insurance Integration: Streamlined claims processing for Thai insurers
- Pricing Transparency: Mandatory upfront quotes before any work begins
A Shared Commitment to Transparency
One of the core values that united TowGrab and Uber Depannage is our shared commitment to transparent pricing. In both France and Thailand, the towing industry has historically been plagued by hidden fees and surprise charges.
Uber Depannage pioneered the "tarifs transparents" (transparent pricing) approach in France, requiring mandatory customer quotes before service dispatch. At TowGrab, we've always believed in the same principle—no surprises, just honest pricing.
24/7/365 Service Commitment
Both TowGrab and Uber Depannage operate around the clock, every day of the year. Car troubles don't wait for business hours, and neither do we. Whether it's 3 AM on a Tuesday or noon on Songkran, help is just a call away.
Building the Future Together
This partnership represents more than a business arrangement—it's a meeting of minds between two companies that believe roadside assistance should be professional, transparent, and reliable. Together, we're working to:
- Standardize service quality across our networks
- Share technological innovations and best practices
- Develop training programs that meet international standards
- Create seamless experiences for international travelers
Whether you're a French tourist driving through Chiang Mai or a Thai business owner with a fleet in Bangkok, you can expect the same level of excellence that has made both TowGrab and Uber Depannage trusted names in their respective markets.
About Uber Depannage
Uber Depannage is a professional roadside assistance and towing service operating throughout metropolitan France. Based in Paris, they provide 24/7/365 breakdown assistance, towing, and post-accident support with transparent pricing and rapid response times. They work with all major French and European insurers.
Visit Uber Depannage